Privacy Policy

Last Updated: 05/06/2026

Kezia Farms ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Kezia Farms

Address: 4/117-A, Kunnackal P.O., Muvattupuzha, Kerala – 682316, India

Email: keziafarms12@gmail.com

Phone: +91 9446043144

Website: www.keziafarms.com | shop.keziafarms.com

2. Information We Collect

Personal Information

When you place an order, contact us, or otherwise interact with our website, we may collect:

Full name
Email address
Mobile number
Billing address
Shipping address
Order information
Customer service communications

Order Information

When you purchase products from us, we may collect:

Products purchased
Order history
Transaction details
Shipping information
Delivery status

Payment Information

Payments are processed through secure third-party payment gateways.

Kezia Farms does not store your complete credit card, debit card, banking, UPI PIN, or other sensitive payment credentials.

Technical Information

We may automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Website usage information
Date and time of visits
Referring websites

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and user experience.

We may also use analytics tools such as Google Analytics or similar services to understand:

Website traffic
Visitor behavior
Popular pages
Website performance

These tools may collect information such as IP address, browser information, device information, and website interactions.

You may disable cookies through your browser settings, although some website features may not function properly.

4. How We Use Your Information

We use information collected from you to:

Process and fulfill orders
Arrange product deliveries
Provide customer support
Communicate order updates
Verify transactions
Prevent fraud and unauthorized activity
Improve our products and services
Improve website performance and user experience
Comply with legal obligations

We do not currently use customer information for email, SMS, or WhatsApp marketing campaigns. Should we begin such marketing activities in the future, we will obtain consent where required by law.

5. Sharing of Information

We do not sell, rent, lease, or trade customer personal information to third parties. We may share information only with trusted service providers as necessary to operate our business.

Shipping and Logistics Partners

To deliver orders, we may share:

Name
Address
Phone number

with courier and logistics providers.

Payment Service Providers

Payment information may be processed by authorized payment gateways, banks, and financial institutions.

Website Service Providers

We may share limited information with service providers that assist us with:

Website hosting
Analytics
Security monitoring
Technical maintenance

Legal Requirements

We may disclose information if required by law or if necessary to:

Comply with legal obligations
Respond to lawful requests
Protect our rights and property
Prevent fraud or misuse

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, misuse, or loss.

However, no website, server, or internet transmission can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Subject to applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of personal information where legally permissible
Information regarding how your data is processed

To exercise these rights, please contact us using the details provided in this Privacy Policy.

9. Children's Privacy

Our website and products are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Third-Party Websites

Our website may contain links to third-party websites.

Kezia Farms is not responsible for the privacy practices, policies, or content of third-party websites. Users should review the privacy policies of those websites independently.

11. India-Only Operations

Kezia Farms currently sells and ships products only within India.

All information collected through our website is processed and stored in accordance with applicable Indian laws.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:

Kezia Farms

4/117-A, Kunnackal P.O.

Muvattupuzha, Kerala – 682316

India

Email: keziafarms12@gmail.com

Phone: +91 9446043144

Website: www.keziafarms.com | shop.keziafarms.com